---
title: "Customers & case studies — FlexiBooking"
description: "Operators who replaced patched-together stacks with FlexiBooking. See how wineries, tour operators and spas grew direct revenue."
lang: en
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@graph": [
        {
          "@type": "Organization",
          "@id": "https://flexibooking.com/#organization",
          "name": "FlexiBooking",
          "url": "https://flexibooking.com/",
          "logo": "https://flexibooking.com/flexibooking-mark.png",
          "sameAs": [
            "https://www.linkedin.com/company/flexibooking",
            "https://twitter.com/flexibooking"
          ]
        },
        {
          "@type": "WebSite",
          "@id": "https://flexibooking.com/#website",
          "url": "https://flexibooking.com/",
          "name": "FlexiBooking",
          "publisher": {
            "@id": "https://flexibooking.com/#organization"
          },
          "inLanguage": [
            "en",
            "it"
          ]
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@graph": [
        {
          "@type": "Organization",
          "@id": "https://flexibooking.com#organization",
          "name": "FlexiBooking",
          "url": "https://flexibooking.com",
          "logo": {
            "@type": "ImageObject",
            "url": "https://flexibooking.com/og-default.jpg",
            "width": 1200,
            "height": 630
          },
          "sameAs": [
            "https://www.linkedin.com/company/flexibooking",
            "https://twitter.com/flexibooking"
          ]
        },
        {
          "@type": "WebSite",
          "@id": "https://flexibooking.com#website",
          "url": "https://flexibooking.com",
          "name": "FlexiBooking",
          "publisher": {
            "@id": "https://flexibooking.com#organization"
          }
        },
        {
          "@type": "WebPage",
          "@id": "https://flexibooking.com/customers#webpage",
          "url": "https://flexibooking.com/customers",
          "name": "Customers & case studies — FlexiBooking",
          "description": "Operators who replaced patched-together stacks with FlexiBooking. See how wineries, tour operators and spas grew direct revenue.",
          "inLanguage": "en",
          "isPartOf": {
            "@id": "https://flexibooking.com#website"
          }
        },
        {
          "@type": "BreadcrumbList",
          "itemListElement": [
            {
              "@type": "ListItem",
              "position": 1,
              "name": "FlexiBooking",
              "item": "https://flexibooking.com/"
            },
            {
              "@type": "ListItem",
              "position": 2,
              "name": "Customers",
              "item": "https://flexibooking.com/customers"
            }
          ]
        },
        {
          "@type": "ItemList",
          "name": "Customers & case studies — FlexiBooking",
          "inLanguage": "en",
          "itemListElement": [
            {
              "@type": "ListItem",
              "position": 1,
              "name": "From two booking tools to one workflow.",
              "description": "A family-owned winery replaced a Wix widget plus a manual planner with FlexiBooking, cutting admin time and lifting direct revenue in one season.",
              "url": "https://flexibooking.com/customers/cantina-del-borgo"
            },
            {
              "@type": "ListItem",
              "position": 2,
              "name": "OTA parity without losing the direct channel.",
              "description": "A growing tour operator scaled from 1,200 to 5,000 yearly bookings while keeping 60% of revenue on its own site.",
              "url": "https://flexibooking.com/customers/bike-tours-roma"
            },
            {
              "@type": "ListItem",
              "position": 3,
              "name": "A planner the front desk actually opens.",
              "description": "A boutique spa replaced a generic SaaS booking system with FlexiBooking and gave the front desk a tool that fits how they really work.",
              "url": "https://flexibooking.com/customers/spa-del-lago"
            }
          ]
        }
      ]
    }
  ]
---

[Skip to main content](#main-content)

[![FlexiBooking](/brand/flexibooking-primary.webp) ](/)

EN 

-   Product 
-   Solutions 
-   Resources 
-   Company 
-   [Pricing](/pricing)

EN 

[Contact](/contact)[Book a demo](/demo)

Customers 

# Built with operators, not for slide decks.

A growing community of tourism operators across Europe. Here's a small sample — and what they replaced to get here.

Cantina del Borgo 

Bike Tours Roma 

Spa del Lago 

Adriatic Boats 

Florence Walks 

Etna Adventure 

Museo della Carta 

Vesuvio Tours 

Case studies 

## Case studies

Cantina del Borgo 

Cantina del Borgo 

### From two booking tools to one workflow.

A family-owned winery replaced a Wix widget plus a manual planner with FlexiBooking, cutting admin time and lifting direct revenue in one season.

> “We finally see every tasting, every group, every payment in one calendar.”
> 
> — Marta Rinaldi — Owner

+34%

Direct bookings

−6h

Admin per week

1

Tool, not three

[Read the story](/customers/cantina-del-borgo) Quick preview

Bike Tours Roma 

Bike Tours Roma 

### OTA parity without losing the direct channel.

A growing tour operator scaled from 1,200 to 5,000 yearly bookings while keeping 60% of revenue on its own site.

> “FlexiBooking lets us push to GetYourGuide and Viator without ever feeling like a reseller.”
> 
> — Luca Marini — Founder

4.2×

Yearly bookings

60%

Direct revenue

0

Overbookings in 2024

[Read the story](/customers/bike-tours-roma) Quick preview

Spa del Lago 

Spa del Lago 

### A planner the front desk actually opens.

A boutique spa replaced a generic SaaS booking system with FlexiBooking and gave the front desk a tool that fits how they really work.

> “It's the first booking tool the team didn't ask me to replace within a month.”
> 
> — Giulia Bianchi — General Manager

−42%

No-show rate

+19%

Average ticket

5★

Staff adoption

[Read the story](/customers/spa-del-lago) Quick preview

## Want to be the next case study?

We work hands-on with every customer — and the results show up in the metrics, not the slides.

[Book a demo](/demo)[Talk to us](/contact)

Launch · January 25, 2027 · Be the first to know when we go live. 

[Keep me posted](/launch)

[![FlexiBooking](/brand/flexibooking-primary.webp) ](/)

The native WordPress booking platform built for tourism operators and service businesses.

### Product

-   [Overview](/overview)
-   [Features](/features)
-   [Why FlexiBooking](/why-flexibooking)
-   [Comparisons](/comparisons)
-   [Integrations](/integrations)
-   [Pricing](/pricing)

### Modules

-   [Booking Engine](/modules/booking-engine)
-   [Service Management & PMS](/modules/service-mgmt-pms)
-   [Channel Manager](/modules/channel-manager)
-   [CRM & Communication](/modules/crm-communication)
-   [Marketing Automation](/modules/marketing-automation)

### Solutions

-   [Tours](/industries/tours)
-   [Bike tours](/industries/bike-tours)
-   [Wineries & breweries](/industries/wineries-breweries)
-   [Spa](/industries/spa)
-   [Activities](/industries/activities)
-   [Attractions](/industries/attractions)
-   [All pain points](/pain-point)

### Resources

-   [Resources](/resources)
-   [Blog](/blog)
-   [Documentation](/support/documentation)
-   [Knowledgebase](/support/knowledgebase)
-   [Features](/features)
-   [Customers](/customers)
-   [Events](/events)
-   [Partner](/partners)

### Company

-   [About](/about)
-   [Contact](/contact)
-   [Book a demo](/demo)
-   [Privacy](/privacy-policy)
-   [Terms](/terms-policy)
-   [Cookie](/cookie-policy)
-   [DPA](/dpa)

© 2026 FlexiBooking. All rights reserved.

[Sitemap](/sitemap)

Made for operators who want to own their bookings.