---
title: "FlexiBooking features: booking engine, channels, CRM"
url: https://flexibooking.com/features
description: "Explore every FlexiBooking feature by goal, module or category — sales, planning, distribution, CRM and marketing automation in one platform."
lang: en
---

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Features

# FlexiBooking features for tours, activities and services.

Browse the full catalog by goal, module or category. Every feature is mapped to the modules and industries it serves — so you can pick exactly what you need.

By goal

## Pick an outcome — see the features that get you there.

Four common goals — sales, planning, operations and guest experience — mapped to the capabilities that move the needle.

### Sell more

Convert visitors into bookings, lift basket value and recover what would otherwise be lost.

- Checkout on your domain: https://flexibooking.com/features/proprietary-checkout
- Custom checkout funnels: https://flexibooking.com/features/custom-funnels
- Upsell at checkout: https://flexibooking.com/features/upsell-engine
- Abandoned cart recovery: https://flexibooking.com/features/cart-recovery
- Promo codes with full control: https://flexibooking.com/features/promo-codes
- Open-date gift vouchers: https://flexibooking.com/features/open-date-vouchers
- Monetary gift cards: https://flexibooking.com/features/gift-cards
- Post-experience offers: https://flexibooking.com/features/post-stay-upsell

### Plan better

Master availability, pricing and channels so the right offer is on sale at the right price, everywhere.

- Integrated price calendar: https://flexibooking.com/features/price-calendar
- Dynamic pricing rules: https://flexibooking.com/features/dynamic-pricing
- Per-channel pricing: https://flexibooking.com/features/per-channel-pricing
- Capacity & lead-time rules: https://flexibooking.com/features/capacity-rules
- Two-way OTA sync: https://flexibooking.com/features/two-way-ota-sync
- Date-based bookings: https://flexibooking.com/features/date-based-bookings
- Multi-currency pricing: https://flexibooking.com/features/multi-currency

### Run operations

Cut the back-office work — from check-in to manual bookings — and keep every team in sync.

- Unified resource & service planner: https://flexibooking.com/features/resource-planner
- Manual bookings with payment links: https://flexibooking.com/features/manual-bookings
- QR-code check-in: https://flexibooking.com/features/qr-checkin
- Multi-resource products: https://flexibooking.com/features/multi-resource-products
- Branded transactional emails: https://flexibooking.com/features/transactional-email
- Webhooks & REST API: https://flexibooking.com/features/webhooks-api
- Native WordPress plugin: https://flexibooking.com/features/wordpress-native
- WooCommerce compatibility: https://flexibooking.com/features/woocommerce-compat

### Manage services & guests

Sell experiences, take payments your way and build lasting relationships with your guests.

- Booking on request: https://flexibooking.com/features/booking-on-request
- Stripe payments built-in: https://flexibooking.com/features/stripe-payments
- One-click payment links: https://flexibooking.com/features/payment-links
- Deposits & automatic balance: https://flexibooking.com/features/deposits-balance
- 360° customer view: https://flexibooking.com/features/customer-360
- Unified booking & sales history: https://flexibooking.com/features/booking-history
- Segmented email & SMS campaigns: https://flexibooking.com/features/segmented-campaigns
- Multilingual communications: https://flexibooking.com/features/multilingual-comms

Browse the full catalog

Match your goal to a plan

### Tell us your priority — we'll show you the shortest path to it.

Whether you need to sell more, plan better or run cleaner operations, a 25-minute demo is enough to map FlexiBooking to your workflow.

Book a demo: https://flexibooking.com/demo
See industries: https://flexibooking.com/industries

By module

## The 5 FlexiBooking modules, side by side.

Each module covers a specific stage of the booking lifecycle. Pick one that maps to your priority — or combine them for an end-to-end operation.

| Module | Booking Engine | Service Management & PMS | Channel Manager | CRM & Communication | Marketing Automation |
| --- | --- | --- | --- | --- | --- |
| Main benefit | A native booking engine, built for WordPress. Sell experiences, services and stays directly on your site with a checkout you fully control — no redirects, no commissions, no compromises. | Plan resources, services and prices in one place. An advanced planner that turns daily operations into a single coordinated calendar — from price rules to manual bookings and on-site check-in. | Two-way sync with the OTAs that matter. Connect Viator, GetYourGuide, Tiqets and Headout once, then manage availability, calendar and pricing per channel from a single dashboard. | Every customer, every interaction, in one profile. A 360° view of your customers — bookings, history and conversations — paired with personalized messaging that runs on autopilot. | Recover revenue, upsell smarter, price dynamically. Turn one-time visitors into repeat customers with cart recovery, dynamic pricing and segmented offers tied to the way each customer buys. |
| What you get | - Date-based bookings, open-date vouchers and gift cards - Booking-upon-request workflows - Proprietary checkout with WooCommerce compatibility - Customizable sales funnels per product | - Planner for services, resources and availability - Integrated price calendar - Manual bookings with payment-link generation - QR-code check-in with real-time validation | - Two-way connectivity with major OTAs - Service mapping across channels - Per-channel calendar and pricing control - Guided activation flow for each channel - +3% commission applied only to bookings received through the channel | - 360° customer profiles - Sales, booking and interaction history - Personalized messaging and notifications - Automated targeted offers | - Cart abandonment recovery - Revenue management with dynamic pricing - Personalized upsell offers - Segmentation by product and customer type |
| Best for | Operators selling direct on their own WordPress site, with full control over checkout and zero commissions. | Teams juggling resources, staff and price rules across services that need a single coordinated planner. | Sellers active on Viator, GetYourGuide, Tiqets or Headout who want one calendar to rule them all. | Brands that want a 360° guest profile and personalized messaging running on autopilot. | Operations ready to recover lost carts, upsell smarter and squeeze more revenue per booking. |
| Explore | Booking Engine: https://flexibooking.com/modules/booking-engine | Service Management & PMS: https://flexibooking.com/modules/service-mgmt-pms | Channel Manager: https://flexibooking.com/modules/channel-manager | CRM & Communication: https://flexibooking.com/modules/crm-communication | Marketing Automation: https://flexibooking.com/modules/marketing-automation |

### Booking Engine

A native booking engine, built for WordPress.

Main benefit

Sell experiences, services and stays directly on your site with a checkout you fully control — no redirects, no commissions, no compromises.

What you get

- Date-based bookings, open-date vouchers and gift cards
- Booking-upon-request workflows
- Proprietary checkout with WooCommerce compatibility
- Customizable sales funnels per product

Best for

Operators selling direct on their own WordPress site, with full control over checkout and zero commissions.

Booking Engine: https://flexibooking.com/modules/booking-engine

### Service Management & PMS

Plan resources, services and prices in one place.

Main benefit

An advanced planner that turns daily operations into a single coordinated calendar — from price rules to manual bookings and on-site check-in.

What you get

- Planner for services, resources and availability
- Integrated price calendar
- Manual bookings with payment-link generation
- QR-code check-in with real-time validation

Best for

Teams juggling resources, staff and price rules across services that need a single coordinated planner.

Service Management & PMS: https://flexibooking.com/modules/service-mgmt-pms

### Channel Manager

Two-way sync with the OTAs that matter.

Main benefit

Connect Viator, GetYourGuide, Tiqets and Headout once, then manage availability, calendar and pricing per channel from a single dashboard.

What you get

- Two-way connectivity with major OTAs
- Service mapping across channels
- Per-channel calendar and pricing control
- Guided activation flow for each channel
- +3% commission applied only to bookings received through the channel

Best for

Sellers active on Viator, GetYourGuide, Tiqets or Headout who want one calendar to rule them all.

Channel Manager: https://flexibooking.com/modules/channel-manager

### CRM & Communication

Every customer, every interaction, in one profile.

Main benefit

A 360° view of your customers — bookings, history and conversations — paired with personalized messaging that runs on autopilot.

What you get

- 360° customer profiles
- Sales, booking and interaction history
- Personalized messaging and notifications
- Automated targeted offers

Best for

Brands that want a 360° guest profile and personalized messaging running on autopilot.

CRM & Communication: https://flexibooking.com/modules/crm-communication

### Marketing Automation

Recover revenue, upsell smarter, price dynamically.

Main benefit

Turn one-time visitors into repeat customers with cart recovery, dynamic pricing and segmented offers tied to the way each customer buys.

What you get

- Cart abandonment recovery
- Revenue management with dynamic pricing
- Personalized upsell offers
- Segmentation by product and customer type

Best for

Operations ready to recover lost carts, upsell smarter and squeeze more revenue per booking.

Marketing Automation: https://flexibooking.com/modules/marketing-automation

From modules to pricing

### Pick only the modules you need — pay for nothing you don't.

Every module ships standalone. Combine two or all five — pricing scales with the modules you turn on, not seats or volume.

See pricing: https://flexibooking.com/pricing
Explore modules: https://flexibooking.com/modules

Full catalog

## All FlexiBooking features, filtered by category.

Use the filters to narrow the list — or browse everything in one place.

By stage:

### Checkout on your domain

Guests pay on your site, not someone else's — better trust, better conversion, and no third-party logos at the most critical moment.
https://flexibooking.com/features/proprietary-checkout

### Native WordPress plugin

Booking, CRM and operations live inside your WordPress — same login, same theme, no third-party redirects at checkout.
https://flexibooking.com/features/wordpress-native

### Unified resource & service planner

Staff, rooms, equipment and bookings on one calendar — spot conflicts before they happen and reassign in two clicks.
https://flexibooking.com/features/resource-planner

### Abandoned cart recovery

Bring back lost bookings automatically — guests get a reminder with their selected date and a one-click link to finish paying.
https://flexibooking.com/features/cart-recovery

### 360° customer view

See identity, preferences, history and lifetime value on one screen — no more digging through three tools to remember who someone is.
https://flexibooking.com/features/customer-360

### Two-way OTA sync

Sell the same inventory on every channel without ever overbooking — availability and bookings sync both ways in seconds.
https://flexibooking.com/features/two-way-ota-sync

### Date-based bookings

Sell specific dates and time slots with real-time availability that already respects capacity, cut-offs and resources.
https://flexibooking.com/features/date-based-bookings

### Stripe payments built-in

Stripe is wired in — accept cards, Apple Pay, Google Pay and SCA-compliant payments without setting up your own gateway.
https://flexibooking.com/features/stripe-payments

### Unified booking & sales history

Every booking, payment and message in one ordered timeline so any teammate can pick up the conversation in seconds.
https://flexibooking.com/features/booking-history

### Integrated price calendar

Set seasonal, weekday and event prices once — every channel and direct site updates instantly, no maintenance overhead.
https://flexibooking.com/features/price-calendar

### One-click payment links

Send a secure payment link by email or WhatsApp and get paid in seconds — perfect for quotes, holds and manual bookings.
https://flexibooking.com/features/payment-links

### Viator & Tripadvisor connection

Certified live link to Viator and Tripadvisor Experiences — reach millions of travelers without manual updates.
https://flexibooking.com/features/ota-viator

### Dynamic pricing rules

Price up when demand is high, down when you need to fill — automatic rules for lead time, occupancy and season protect your margin.
https://flexibooking.com/features/dynamic-pricing

### Open-date gift vouchers

Sell the gift today, let the recipient pick any future date — cash up front, redemption tracked automatically, zero spreadsheets.
https://flexibooking.com/features/open-date-vouchers

### Brevo sync

Keep subscriber lists fresh and targetable by syncing guests and segments to Brevo.
https://flexibooking.com/features/brevo-sync

### Monetary gift cards

Sell gift cards spendable across any product — balance, history and expiry tracked automatically, no manual reconciliation.
https://flexibooking.com/features/gift-cards

### Branded transactional emails

Confirmations, reminders and change notices that look like you — sent automatically, so guests stop asking "what time again?"
https://flexibooking.com/features/transactional-email

### GetYourGuide connection

Push tours to GetYourGuide with availability and prices always in sync — list once, sell on Europe's biggest tours marketplace.
https://flexibooking.com/features/ota-getyourguide

### Manual bookings with payment links

Take phone, email and walk-in bookings straight from the planner — and send a one-click payment link to get paid on the spot.
https://flexibooking.com/features/manual-bookings

### Deposits & automatic balance

Take a deposit today, charge the balance automatically before arrival — fewer no-shows, healthier cash flow.
https://flexibooking.com/features/deposits-balance

### Upsell at checkout

Suggest the right add-on at the moment of purchase — typical operators see basket value rise 15–25% with no extra ad spend.
https://flexibooking.com/features/upsell-engine

### QR-code check-in

Scan tickets at the meeting point and check guests in instantly — attendance updates live across every device.
https://flexibooking.com/features/qr-checkin

### Tiqets connection

Sell timed-entry tickets on Tiqets with capacity rules respected automatically — no spreadsheets, no overbooking.
https://flexibooking.com/features/ota-tiqets

### Multi-currency pricing

Show prices in the guest's currency and charge in yours — friction drops, conversion goes up.
https://flexibooking.com/features/multi-currency

### Promo codes with full control

Run discounts that don't bleed margin — set caps on usage, products, channels and dates before the campaign ever goes live.
https://flexibooking.com/features/promo-codes

### Segmented email & SMS campaigns

Send the right offer to the right segment — repeat guests, cart abandoners, VIPs — without burning the whole list.
https://flexibooking.com/features/segmented-campaigns

### Webhooks & REST API

Connect FlexiBooking to anything — accounting, BI, CRM, ERPs — with reliable webhooks and a documented REST API.
https://flexibooking.com/features/webhooks-api

### Booking on request

Capture leads for tailor-made experiences with a structured request flow — payment is taken only when you confirm.
https://flexibooking.com/features/booking-on-request

### GA4 & Tag Manager analytics

Track the full booking funnel in GA4 or your tag manager — finally know which campaign actually drives revenue.
https://flexibooking.com/features/google-analytics

### Headout connection

Reach Headout's mobile-first audience while you decide what to list and at what margin — full control, zero copy-paste.
https://flexibooking.com/features/ota-headout

### Post-experience offers

Turn one-time guests into repeat customers — automated follow-ups deliver the right offer days after the experience, when intent is highest.
https://flexibooking.com/features/post-stay-upsell

### Custom checkout funnels

Tailor the checkout flow per product — fewer fields where you don't need them, the right ones where you do, higher conversion overall.
https://flexibooking.com/features/custom-funnels

### Multilingual communications

Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale.
https://flexibooking.com/features/multilingual-comms

### Capacity & lead-time rules

Encode cut-offs, minimums and group sizes once — bookings that don't fit your operations simply can't be made.
https://flexibooking.com/features/capacity-rules

### WooCommerce compatibility

Already running WooCommerce? Use Woo as your checkout — bookings flow into your existing orders, gateways and accounting plugins untouched.
https://flexibooking.com/features/woocommerce-compat

### Multi-resource products

Confirm a booking only when guide, vehicle and equipment are all free — never sell what you can't deliver.
https://flexibooking.com/features/multi-resource-products

### Per-channel pricing

Charge more on OTAs to absorb their commission — and protect your direct margin — with channel-specific rates that update everywhere automatically.
https://flexibooking.com/features/per-channel-pricing

Still comparing?

### Get a tailored walkthrough of the features that matter to your business.

Share your use case and we'll prepare a focused demo — no generic deck, just the parts of FlexiBooking that solve your problem.

Talk to sales: https://flexibooking.com/contact
Browse integrations: https://flexibooking.com/integrations

## See FlexiBooking on your own use case.

A 30-minute walkthrough on your services, your channels, your pricing model. No sales script.

Book a demo: https://flexibooking.com/demo
Connects with: https://flexibooking.com/integrations

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            "url": "https://flexibooking.com/features/proprietary-checkout"
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          {
            "@type": "ListItem",
            "position": 3,
            "name": "Unified resource & service planner",
            "description": "Staff, rooms, equipment and bookings on one calendar — spot conflicts before they happen and reassign in two clicks.",
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          {
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            "name": "Abandoned cart recovery",
            "description": "Bring back lost bookings automatically — guests get a reminder with their selected date and a one-click link to finish paying.",
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          {
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          {
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            "description": "Sell specific dates and time slots with real-time availability that already respects capacity, cut-offs and resources.",
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          {
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          {
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          },
          {
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            "name": "Brevo sync",
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            "url": "https://flexibooking.com/features/brevo-sync"
          },
          {
            "@type": "ListItem",
            "position": 16,
            "name": "Monetary gift cards",
            "description": "Sell gift cards spendable across any product — balance, history and expiry tracked automatically, no manual reconciliation.",
            "url": "https://flexibooking.com/features/gift-cards"
          },
          {
            "@type": "ListItem",
            "position": 17,
            "name": "Branded transactional emails",
            "description": "Confirmations, reminders and change notices that look like you — sent automatically, so guests stop asking \"what time again?\"",
            "url": "https://flexibooking.com/features/transactional-email"
          },
          {
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            "position": 18,
            "name": "GetYourGuide connection",
            "description": "Push tours to GetYourGuide with availability and prices always in sync — list once, sell on Europe's biggest tours marketplace.",
            "url": "https://flexibooking.com/features/ota-getyourguide"
          },
          {
            "@type": "ListItem",
            "position": 19,
            "name": "Manual bookings with payment links",
            "description": "Take phone, email and walk-in bookings straight from the planner — and send a one-click payment link to get paid on the spot.",
            "url": "https://flexibooking.com/features/manual-bookings"
          },
          {
            "@type": "ListItem",
            "position": 20,
            "name": "Deposits & automatic balance",
            "description": "Take a deposit today, charge the balance automatically before arrival — fewer no-shows, healthier cash flow.",
            "url": "https://flexibooking.com/features/deposits-balance"
          },
          {
            "@type": "ListItem",
            "position": 21,
            "name": "Upsell at checkout",
            "description": "Suggest the right add-on at the moment of purchase — typical operators see basket value rise 15–25% with no extra ad spend.",
            "url": "https://flexibooking.com/features/upsell-engine"
          },
          {
            "@type": "ListItem",
            "position": 22,
            "name": "QR-code check-in",
            "description": "Scan tickets at the meeting point and check guests in instantly — attendance updates live across every device.",
            "url": "https://flexibooking.com/features/qr-checkin"
          },
          {
            "@type": "ListItem",
            "position": 23,
            "name": "Tiqets connection",
            "description": "Sell timed-entry tickets on Tiqets with capacity rules respected automatically — no spreadsheets, no overbooking.",
            "url": "https://flexibooking.com/features/ota-tiqets"
          },
          {
            "@type": "ListItem",
            "position": 24,
            "name": "Multi-currency pricing",
            "description": "Show prices in the guest's currency and charge in yours — friction drops, conversion goes up.",
            "url": "https://flexibooking.com/features/multi-currency"
          },
          {
            "@type": "ListItem",
            "position": 25,
            "name": "Promo codes with full control",
            "description": "Run discounts that don't bleed margin — set caps on usage, products, channels and dates before the campaign ever goes live.",
            "url": "https://flexibooking.com/features/promo-codes"
          },
          {
            "@type": "ListItem",
            "position": 26,
            "name": "Segmented email & SMS campaigns",
            "description": "Send the right offer to the right segment — repeat guests, cart abandoners, VIPs — without burning the whole list.",
            "url": "https://flexibooking.com/features/segmented-campaigns"
          },
          {
            "@type": "ListItem",
            "position": 27,
            "name": "Webhooks & REST API",
            "description": "Connect FlexiBooking to anything — accounting, BI, CRM, ERPs — with reliable webhooks and a documented REST API.",
            "url": "https://flexibooking.com/features/webhooks-api"
          },
          {
            "@type": "ListItem",
            "position": 28,
            "name": "Booking on request",
            "description": "Capture leads for tailor-made experiences with a structured request flow — payment is taken only when you confirm.",
            "url": "https://flexibooking.com/features/booking-on-request"
          },
          {
            "@type": "ListItem",
            "position": 29,
            "name": "GA4 & Tag Manager analytics",
            "description": "Track the full booking funnel in GA4 or your tag manager — finally know which campaign actually drives revenue.",
            "url": "https://flexibooking.com/features/google-analytics"
          },
          {
            "@type": "ListItem",
            "position": 30,
            "name": "Headout connection",
            "description": "Reach Headout's mobile-first audience while you decide what to list and at what margin — full control, zero copy-paste.",
            "url": "https://flexibooking.com/features/ota-headout"
          },
          {
            "@type": "ListItem",
            "position": 31,
            "name": "Post-experience offers",
            "description": "Turn one-time guests into repeat customers — automated follow-ups deliver the right offer days after the experience, when intent is highest.",
            "url": "https://flexibooking.com/features/post-stay-upsell"
          },
          {
            "@type": "ListItem",
            "position": 32,
            "name": "Custom checkout funnels",
            "description": "Tailor the checkout flow per product — fewer fields where you don't need them, the right ones where you do, higher conversion overall.",
            "url": "https://flexibooking.com/features/custom-funnels"
          },
          {
            "@type": "ListItem",
            "position": 33,
            "name": "Multilingual communications",
            "description": "Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale.",
            "url": "https://flexibooking.com/features/multilingual-comms"
          },
          {
            "@type": "ListItem",
            "position": 34,
            "name": "Capacity & lead-time rules",
            "description": "Encode cut-offs, minimums and group sizes once — bookings that don't fit your operations simply can't be made.",
            "url": "https://flexibooking.com/features/capacity-rules"
          },
          {
            "@type": "ListItem",
            "position": 35,
            "name": "WooCommerce compatibility",
            "description": "Already running WooCommerce? Use Woo as your checkout — bookings flow into your existing orders, gateways and accounting plugins untouched.",
            "url": "https://flexibooking.com/features/woocommerce-compat"
          },
          {
            "@type": "ListItem",
            "position": 36,
            "name": "Multi-resource products",
            "description": "Confirm a booking only when guide, vehicle and equipment are all free — never sell what you can't deliver.",
            "url": "https://flexibooking.com/features/multi-resource-products"
          },
          {
            "@type": "ListItem",
            "position": 37,
            "name": "Per-channel pricing",
            "description": "Charge more on OTAs to absorb their commission — and protect your direct margin — with channel-specific rates that update everywhere automatically.",
            "url": "https://flexibooking.com/features/per-channel-pricing"
          }
        ]
      }
    ]
  }
]
```