---
title: "Multilingual communications — Customer & CRM | FlexiBooking"
url: https://flexibooking.com/features/multilingual-comms
description: "Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale."
lang: en
---

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All features (https://flexibooking.com/features)

Feature

# Multilingual communications

Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale.

Write one template and add locale variants for subject, body, currency, and legal copy, then let the system deliver the right version automatically to French, German, Spanish, or any language you support. Language is resolved from the booking locale or channel, with fallbacks you control, so mixed parties and OTA reservations still receive clear, compliant messages.

Modules used

## Lives inside these modules

- CRM & Communication
  Every customer, every interaction, in one profile.
  https://flexibooking.com/modules/crm-communication

Industries using it

## Particularly useful for

Tours: https://flexibooking.com/industries/tours
Wineries & breweries: https://flexibooking.com/industries/wineries-breweries
Spa: https://flexibooking.com/industries/spa
Attractions: https://flexibooking.com/industries/attractions

Related

## More in this category

### 360° customer view

See identity, preferences, history and lifetime value on one screen — no more digging through three tools to remember who someone is.
https://flexibooking.com/features/customer-360

### Unified booking & sales history

Every booking, payment and message in one ordered timeline so any teammate can pick up the conversation in seconds.
https://flexibooking.com/features/booking-history

### Branded transactional emails

Confirmations, reminders and change notices that look like you — sent automatically, so guests stop asking "what time again?"
https://flexibooking.com/features/transactional-email

## See FlexiBooking on your own use case.

A 30-minute walkthrough on your services, your channels, your pricing model. No sales script.

Book a demo: https://flexibooking.com/demo

Talk to us: https://flexibooking.com/contact

## Structured data

```json
[
  {
    "@context": "https://schema.org",
    "@graph": [
      {
        "@type": "Organization",
        "@id": "https://flexibooking.com/#organization",
        "name": "FlexiBooking",
        "url": "https://flexibooking.com/",
        "logo": "https://flexibooking.com/flexibooking-mark.png",
        "sameAs": [
          "https://www.linkedin.com/company/flexibooking",
          "https://twitter.com/flexibooking"
        ]
      },
      {
        "@type": "WebSite",
        "@id": "https://flexibooking.com/#website",
        "url": "https://flexibooking.com/",
        "name": "FlexiBooking",
        "publisher": {
          "@id": "https://flexibooking.com/#organization"
        },
        "inLanguage": [
          "en",
          "it"
        ]
      }
    ]
  },
  {
    "@context": "https://schema.org",
    "@graph": [
      {
        "@type": "Organization",
        "@id": "https://flexibooking.com#organization",
        "name": "FlexiBooking",
        "url": "https://flexibooking.com",
        "logo": {
          "@type": "ImageObject",
          "url": "https://flexibooking.com/og-default.jpg",
          "width": 1200,
          "height": 630
        },
        "sameAs": [
          "https://www.linkedin.com/company/flexibooking",
          "https://twitter.com/flexibooking"
        ]
      },
      {
        "@type": "WebSite",
        "@id": "https://flexibooking.com#website",
        "url": "https://flexibooking.com",
        "name": "FlexiBooking",
        "publisher": {
          "@id": "https://flexibooking.com#organization"
        }
      },
      {
        "@type": "WebPage",
        "@id": "https://flexibooking.com/features/multilingual-comms#webpage",
        "url": "https://flexibooking.com/features/multilingual-comms",
        "name": "Multilingual communications — Customer & CRM | FlexiBooking",
        "description": "Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale.",
        "inLanguage": "en",
        "isPartOf": {
          "@id": "https://flexibooking.com#website"
        }
      },
      {
        "@type": "BreadcrumbList",
        "itemListElement": [
          {
            "@type": "ListItem",
            "position": 1,
            "name": "FlexiBooking",
            "item": "https://flexibooking.com/"
          },
          {
            "@type": "ListItem",
            "position": 2,
            "name": "Features",
            "item": "https://flexibooking.com/features"
          },
          {
            "@type": "ListItem",
            "position": 3,
            "name": "Multilingual communications",
            "item": "https://flexibooking.com/features/multilingual-comms"
          }
        ]
      },
      {
        "@type": "Article",
        "headline": "Multilingual communications",
        "description": "Each guest gets confirmations and campaigns in their own language, automatically — one template, every locale.",
        "inLanguage": "en",
        "url": "https://flexibooking.com/features/multilingual-comms"
      }
    ]
  }
]
```