---
title: "Branded transactional emails — Customer & CRM | FlexiBooking"
url: https://flexibooking.com/features/transactional-email
description: "Confirmations, reminders and change notices that look like you — sent automatically, so guests stop asking \"what time again?\""
lang: en
---

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All features (https://flexibooking.com/features)

Feature

# Branded transactional emails

Confirmations, reminders and change notices that look like you — sent automatically, so guests stop asking "what time again?"

Use consistent, multilingual templates for events like confirmation, balance due, meeting point details, and schedule changes, so guests arrive prepared and you reduce back-and-forth. Messages trigger automatically on booking events, inherit your brand styling, and remain editable per locale and product, with logs that show exactly what was sent and when.

Modules used

## Lives inside these modules

- CRM & Communication
  Every customer, every interaction, in one profile.
  https://flexibooking.com/modules/crm-communication

Industries using it

## Particularly useful for

Tours: https://flexibooking.com/industries/tours
Wineries & breweries: https://flexibooking.com/industries/wineries-breweries
Spa: https://flexibooking.com/industries/spa
Attractions: https://flexibooking.com/industries/attractions

Related

## More in this category

### 360° customer view

See identity, preferences, history and lifetime value on one screen — no more digging through three tools to remember who someone is.
https://flexibooking.com/features/customer-360

### Unified booking & sales history

Every booking, payment and message in one ordered timeline so any teammate can pick up the conversation in seconds.
https://flexibooking.com/features/booking-history

### Segmented email & SMS campaigns

Send the right offer to the right segment — repeat guests, cart abandoners, VIPs — without burning the whole list.
https://flexibooking.com/features/segmented-campaigns

## See FlexiBooking on your own use case.

A 30-minute walkthrough on your services, your channels, your pricing model. No sales script.

Book a demo: https://flexibooking.com/demo

Talk to us: https://flexibooking.com/contact

## Structured data

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        "logo": "https://flexibooking.com/flexibooking-mark.png",
        "sameAs": [
          "https://www.linkedin.com/company/flexibooking",
          "https://twitter.com/flexibooking"
        ]
      },
      {
        "@type": "WebSite",
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        "publisher": {
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        },
        "inLanguage": [
          "en",
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        }
      },
      {
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]
```