Pain point
Reduce no-shows with pre-stay flows
Pre-stay flows that turn confirmations into attendance.
What it changes
The problem
Booked guests forget, cancel late or simply don t show up.
Modules
Modules involved
Workflow
A 7-day pre-stay journey
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1
Confirm with context
What, when, where, how to reach you.
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2
Remind at the right time
24h, 1h or custom — in the guest's language.
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3
Hold a deposit when needed
Optional pre-auth via Stripe.
Related
Other pain points
End overbooking, end the apology emails.
Overbooking isn't a calendar problem — it's a sync problem. FlexiBooking keeps direct and OTA bookings on one source of truth.
ExploreOne workflow for online and offline bookings.
Phone, email and walk-ins shouldn't live on a clipboard. FlexiBooking gives staff a fast manual-booking flow that respects the same calendar as your site.
ExploreRecover the bookings you almost made.
Most abandoned carts aren't lost — they're paused. FlexiBooking sends the right reminder, in the right language, at the right time.
Explore